SemperVirens Refund Policy

14-Day Money-Back Guarantee: At SemperVirens, we stand behind the quality of our products and want our customers to be completely satisfied with their purchase. If for any reason you are not entirely pleased with your purchase, you are entitled to a refund within 14 days of receiving your order. Please note that the product must be returned in its original condition and packaging. The customer will be responsible for the cost of return shipping.

Damaged Goods? We'll replace...no questions asked: We take great care to ensure that our products reach you in perfect condition. However, in the rare event that you receive a product that is damaged upon arrival, we offer a hassle-free replacement process. Simply email us at info@sempervirensperfume.com within 48 hours of receiving the product, and we will arrange for a replacement to be sent to you at no additional cost. There is no need to return the damaged item.